I would also be much interested in the raw uncalibrated signal. I fully agree that only a handful of developers would use that information. But once this handful of developers publishes their calibration algorithms, a much wider audience can benefit from them. In academia, this is happening all the time. And any improvement coming out of this process would add value to your device, without costing you a thing.
In our case, for example, we have our own calibration and analysis software ready and in use with a single very expensive tracker of another manufacturer. Given the low cost of the EyeTribe tracker we would like to equip all of our experimental computers one. But as it is now, the resources needed to adapt our software to use the data the EyeTribe tracker hands us are too high. And there are probably hundreds of psychology/vision research labs who cannot afford expensive trackers, but would buy one or more EyeTribe trackers if they had a possibility of knowing what was going on "under the hood" and could possibly change that by using home-cooked calibrations - or others' calibrations that are considered best for the respective purpose in their field/discipline.
This seems like a lot of advantages, for what seems a trivial, low cost thing for your developers to implement. Above all, it makes your device usable/more interesting for a new user group, i.e., academia. I get your argument concerning customer support, of course. But I also wouldn't expect Apple customer support to solve my problems with a Windows installation on my MacBook
If you would find the time to respond it would be greatly appreciated. All the best, Marc
Statistics: Posted by skataknaeckebrot0815 — 14 Nov 2014, 14:05
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